Question 1

Where is Brantech Solutions based?

Accepted Answer

We are a software development and AI company based in Nairobi, Kenya. We work with clients across Kenya, East Africa and internationally, both on-site in Nairobi and remotely.

Question 2

Do you build custom AI solutions for businesses in Kenya?

Accepted Answer

Yes. We build AI chatbots and WhatsApp assistants, document and data automation, recommendation and prediction models, and integrations with large language models such as Claude and GPT. Every AI solution is designed around your data, your customers and local realities like M-Pesa, Swahili and mobile-first users.

Question 3

What kind of custom software do you develop?

Accepted Answer

We develop web applications, mobile apps, business management systems (ERP, CRM, POS, school and SACCO systems), customer portals, APIs and integrations with M-Pesa, KRA eTIMS, banks and third-party platforms.

Question 4

Do you offer blockchain and Web3 development?

Accepted Answer

Yes. We build smart contracts, decentralized apps (dApps), crypto and stablecoin payment integrations, tokenization and supply chain traceability systems. We'll also tell you honestly if a regular database would serve you better.

Question 5

How long does it take to build my website?

Accepted Answer

Most websites take 2–4 weeks, depending on your needs. Simple websites can be ready in 1-2 weeks, while complex online stores or custom systems may take 4-6 weeks.

Question 6

Can I pay in installments?

Accepted Answer

Yes! We offer flexible payment plans for all budgets. You can split payments into 2-3 installments, making it easier to get started without a large upfront cost.

Question 7

What do I need to get started?

Accepted Answer

Just your idea, some basic info about your business, and we'll guide you from there. We'll help you with content, images, and everything else you need.

Question 8

Do you provide ongoing support?

Accepted Answer

Absolutely! All our plans include ongoing support. We're here to help with updates, questions, and any issues that come up after your website launches.

Question 9

Can you help with digital marketing too?

Accepted Answer

Yes! We offer SEO optimization, social media setup, and digital marketing strategy as part of our higher-tier plans or as add-on services.

Question 10

What technologies do you use?

Accepted Answer

We use modern, reliable technologies including React, TypeScript, Node.js, Python, and cloud platforms like AWS and Vercel. For AI work we use leading large language models and machine learning frameworks. We choose the best tools for each project to ensure optimal performance and scalability.

Question 11

Do you integrate M-Pesa payments?

Accepted Answer

Yes. We integrate M-Pesa (Daraja API: STK Push, Paybill and Till) as well as card payments into websites, online stores, mobile apps and business systems.

Question 12

Do you provide hosting services?

Accepted Answer

Yes, we provide hosting as part of our packages. We offer both shared hosting for smaller sites and dedicated hosting for larger, more complex applications with high traffic requirements.

Question 13

Can you redesign my existing website?

Accepted Answer

Absolutely! We can redesign your existing website to improve its appearance, functionality, and performance. We'll work with you to understand what's working and what needs improvement.

Question 14

Do you offer e-commerce solutions?

Accepted Answer

Yes, we develop complete e-commerce solutions including product catalogs, shopping carts, payment processing, inventory management, and order tracking systems.

Question 15

What about mobile responsiveness?

Accepted Answer

All our websites are fully responsive and optimized for mobile devices. We follow mobile-first design principles to ensure your site looks great on phones, tablets, and desktops.

Question 16

Do you provide SEO services?

Accepted Answer

Yes, we offer comprehensive SEO services including keyword research, on-page optimization, technical SEO, content strategy, and ongoing performance monitoring to improve your search rankings.

Question 17

What is your refund policy?

Accepted Answer

We offer a satisfaction guarantee. If you're not happy with our work within the first 30 days, we'll work with you to make it right or provide a full refund.